MMACRIVA
Account controls

Request deletion of your MACRIVA account and data.

This page provides a deletion path outside the app. Deleting your account is permanent after any required identity verification and processing period.

How to request deletion

  1. Email us from the address connected to your MACRIVA account.
  2. Use the subject “Delete my MACRIVA account.”
  3. We may ask you to confirm account ownership. Do not send a password or payment details.
  4. We will confirm when the request is complete or explain any information we are legally required to retain.
Start deletion request

What is deleted

Subject to verification and legal retention requirements, deletion covers the account profile, nutrition logs, saved meal images, goals, connected-health data stored by MACRIVA, coaching history, progress records, and referral profile associated with the account.

What may be retained

Limited records may be retained where required for fraud prevention, security, tax, accounting, dispute resolution, or legal compliance. Backup copies may remain for a limited period before secure deletion.

Important: subscriptions are separate

Deleting a MACRIVA account does not automatically cancel an Apple App Store or Google Play subscription. Cancel it in the store’s subscription settings to prevent future renewal charges.